When Patricia Gentile was settling in as the new president of North Shore Community College in Massachusetts — about twenty miles north of Boston — she remembers looking out her window and seeing something strange.
"All of these cars rolling up, and tons of folks getting in and out," Gentile says, thinking about that January day a couple years ago.
"So I asked my assistant, 'What's going on down there?' "
Turns out that's where students were picked up and dropped off, but Gentile wondered why there were just so many cars.