Conversation Transformation: Overcoming Destructive Communication Patterns

12/18/12 - Tuesday's Topical Currents looks at how we can improve communication skills.  Verbal expert Dr. Ben Benjamin , co-author of CONVERSATION TRANSFORMATION, says there are red flags to notice when conversations take the wrong course.  Complaints and leading questions can start a downhill path.  And “Yes, buts” usually put another person on the defensive.  More information at www.conversationtransformation.com