Q. How do I reach the WLRN Member Services Department if I have questions about my membership?
A. You can reach us at (305) 350-7980, Monday – Friday, 8 am – 5 pm. For calls after 5pm, please leave your name and number and your call will be returned within one business day. Our goal is to answer your question or solve your problem on the first try. You may also email us at firstname.lastname@example.org.
Q. How long is my membership valid? A. Membership extends for one year from the date of your pledge.
A. Membership extends for one year from the date of your pledge.
Q. May I show my support for both TV and Radio?
A. Of course! You may become a member of WLRN 91.3 FM, WLRN TV Channel 17, WKWM 91.5 or WLRN Classical HD in separate membership accounts. If you like, we'll make sure you don't get duplicate mailings.
Q. Why does WLRN ask for financial support in addition to my annual membership?
A. The additional gifts of our members are an important element in maintaining a balanced budget. They may take many forms as a challenge grant, an upgrade to a higher membership level, or a year-end tax-saving gift. We count on a certain amount of these each year, based on past experience, to meet our financial goals. These aren't "extra" dollars. They all go to support the radio and television services our members depend upon and appreciate.
Q. Is My Donation tax deductible?
A. Contributions to WLRN are tax-deductible. However, IRS regulations require that your charitable deductions be reduced by the Fair Market Value of any goods or services you receive as a result of the contributions. The Fair Market Value assigned to an item by its manufacturer is the reasonable retail price if you were to buy that item in a store. If you wish to take the full tax deduction for your WLRN contribution, you must refuse all premiums before we mail them or return them to us unopened. For any additional tax information, we urge you to consult your personal financial advisor.
Q. Why does WLRN have on-air membership drives?
A. A substantial portion of WLRN's total funding comes from viewers and listeners like you. On-air pledge drives are the way we find those people, and how they find us. In fact, most of our fundraising is managed online and by mail. But membership drives are an invitation to others to join you in supporting quality programming. Without them, we simply couldn't deliver everything you've come to expect from WLRN.
Pledge drives are key to the concept of non-commercial, audience-driven public broadcasting. It's the place where we have the chance to meet you. And it's your opportunity to direct some of your tax-deductible dollars to something that matters to you.
Q. How long does it take to receive Thank You Gifts ordered during a pledge drive?
A. It takes 6 – 8 weeks to receive a Thank You Gift. We are constantly working to speed delivery of your DVD, book, or other gift.
For pledges on the monthly Sustaining plan, we do require two payments, before the item is shipped.
Q. Do I get a receipt for my contribution?
A. We send a confirmation and thank-you for each contribution made during a pledge drive. In addition, and in accordance with IRS rules, we mail a tax receipt for every pledge of $40 or more. These are sent in mid-January for the preceding year. We are happy to send additional receipts upon request.